CLUB RULES

General Rules and Regulations

  • The club Rules & Regulations are applicable to all members, junior members, guests and visitors, to ensure the enjoyment, safety and wellbeing of everyone using the club.

  • Personal information including a photo will be used to validate access.

  • Club facilities, operating times, equipment and group exercises classes may differ from club to club.

  • We reserve the right to change the rules and regulations including operating times and use of facilities.

  • If you do not comply we can at our own discretion, deny access, cancel memberships or ask you to leave the premises.

  • Use a sweat towel at all times and wipe equipment after use.

  • Note the limited times allowed on cardio equipment during peak times.

  • Pets (other than guide dogs) are not permitted.

  • Firearms or other weapons are not permitted.

  • Running in clubs is only allowed on designated equipment and areas.

  • You may not take any photographs or videos.

  • No selling or marketing is allowed to other members while in our clubs.

Checking your health status
  • Before you start exercising confirm with your healthcare provider if you have any health risks.
  • All members must ensure they complete our physical activity readiness questionnaire when joining.
  • We recommend you warm-up before exercising and cool-down and stretch afterwards.
  • Should your health status change it is your responsibility to inform us.
Access Policy
  • All members including junior members will be issued an access card and a photo will be taken.
  • You must present your own access card to gain access.
  • No-one else may use your access card.
  • Using your ID/Passport number for access is allowed once only, after which you need to buy a new access card.
  • Access benefit for junior members is limited to the parent(s)/legal guardian(s) membership.
  • Report lost or stolen access cards to avoid fraudulent use.
  • If a new card is required, it will be charged for.
  • Access will be denied (including your junior members) should your membership not be in good standing.
4. Junior Member's General Rules
  • Age restrictions apply for the use of facilities and equipment.
  • Fit24 gyms membership fees apply to 13 – 17 year olds.
  • Under 13 years old’s must be accompanied by parent(s)/legal guardian(s).
  • Preference must always be given to adult members.
  • No under 13 year olds may access the club training facilities.
    6 months - 7 years old
    • May not accompany parent(s)/legal guardian(s) on the gym floor.
    • May use the supervised facilities (where available) if between 6 months – 7 years old.
    • Supervised facilities operating hours vary and may be used for a maximum of 2 hours per day.
    • Parent(s)/legal guardian(s) are required to be in the club if their junior member is using the supervised facility.
    • The same parent(s)/legal guardian(s) are required to sign junior members into/out of supervised facilities.
    • Rules of the supervised facilities are to be observed.
    • Junior’s 4 years and older are not permitted into the change rooms of the opposite gender.
    8 -12 years old

    • May only use the cardiovascular equipment except the treadmills and vibration plates.

    • May not participate in adult group exercise classes.

    • May not use the sauna.

    13 - 15 years old
    • May use equipment.
    • May participate in adult group exercise classes.
    16 - 18 years old
    •  May use equipment.
    • May participate in adult group classes.
    Guest policy

    • Over 18 year olds are required to sign the Guest Register/Indemnity Form before accessing the club and on each visit to the club.

    • Guests under 18 years old, Guest Register/ Indemnity Form is required to be signed by parent(s)/legal guardian(s), before accessing the club and on each visit to the club.

    • Club rules are to be observed by all guests.

    Behaviour in our clubs
    • Access is prohibited whilst under the influence of alcohol, illegal drugs or performance enhancing drugs.
    • You may not bring alcohol or drugs into our clubs.
    • Smoking including e-cigarettes, is not permitted anywhere on club premises.
    • You may not use foul, loud, or abusive language.
    • You may not physically/sexually/verbally abuse or harass other members, guests, visitors, tenants or members of staff.
    • You will be liable for any damage caused by you, your junior members and guests.
    • Only one individual is allowed in a shower cubicle at any one time.
    • Appropriate exercise clothing and closed training shoes must be worn.
    • No food or bags are allowed on the gym floor.
    • You may only use plastic drinking bottles.
    Use of equipment
    • Handle weights and equipment with care and replace after use.
    • Use the equipment for its intended purpose and follow the instructions provided, including weight limitations.
    • Never load the equipment with any additional weights other than as pre stacked by the manufacturer.
    • If you are unsure of how to use the equipment, ask a fitness qualified staff member to assist you.
    • While training on the circuit use the equipment in numerical order and move according to the circuit timer.
    • When using any automated equipment, make sure the equipment has come to a complete stop before stepping onto or getting off it.
    Vibration plates
    • If available, observe the guidelines displayed and consult a doctor if you are concerned about your health risk prior to using the equipment.
    Parking
    • We do not accept responsibility for any loss, theft and/or damage to vehicles (or any mode of transport) including any valuables left in them.
    Lockers and personal belongings
    • Lockers are provided to store your clothing and gym gear.
    • You are required to bring your own padlock.
    • We do not undertake that the use of a locker will guarantee that theft of, or damage to your property, will not occur.
    • Management reserves the right to open a locker, if we have reasonable grounds that a locker is being used for storage of anything else other than your clothing and gym gear.
    • If personal belongings are left in a locker overnight, the lock will be cut and belongings held as lost property.
    • Do not leave your personal belongings unattended.
    • We do not accept responsibility for any loss or theft of money or loss or damage to personal property of members or their guests whether locked in a locker or otherwise.
    • It is your responsibility to check if your personal insurance covers you for loss of personal effects.
    Lost property
    • Any belongings removed from lockers/left unattended and handed to reception, will be available at lost property at your club for 14 days.
    • If you do not collect it within this time, we will donate it to charity.
    Use of studios

    • Class timetables and instructors may change from time to time without notice.

    • Check class club schedules on our website for the latest details (www.fit24gyms.co.za).

    • Arrive a few minutes before your class starts or you may not be allowed to join the class.

    • It is your responsibility to inform your instructor of any injuries, illness or pregnancy.

    • Use of studios is allowed when not being used for scheduled group exercise classes.

    Safety
    • In the event of an emergency, please follow the staff’s instructions at all times.
    • Follow the health and safety notices displayed throughout the club.
    • Do not tamper with fire doors or any safety devices.
    • Be aware of the different floor surfaces that you move across as you walk through the club.
    • As ongoing cleaning and maintenance does take place, related tools and equipment may be hazardous, and some floor surfaces may be slippery. Proceed with caution in these areas.
    • Please report all injuries/incidents and/or any hazards to reception.
    Personal Training
    • Only authorized Fit24Gyms Trainers are permitted to provide personal training in our Clubs.
    • Personal Training done under pretense as a member is not allowed whether it’s for payment or not, and all parties may be expelled or suspended.
    Contact us
    • Should you wish to give us feedback for whatever reason you can do so by contacting the club General Manager.